OMO CAMPAIGN: QINA NDODA TERMS AND CONDITIONS
LEGAL
Access to and use of this Unilever Platform is subject to the following terms and conditions and the laws of the Republic of South Africa. "Platforms" means our Whatsapp line at +2768 847 5282 and all our websites, mobile sites, mobile apps, social media platforms or any other technology or mechanism you may use to interact with us.
These terms and conditions together with our Privacy Notice, Cookie Notice and other terms on our Platforms (collectively, the "Terms") will form a written contract between you and Unilever South Africa Proprietary Limited ("Unilever", "we", "us" and "our") and will govern our relationship and your use of our Platforms.
Unilever is part of the Unilever Group. A Unilever Group company is any company in which Unilever PLC or Unilever NV and either or both together directly or indirectly owns or controls the voting rights attaching to not less than 50% of the issued share capital, or controls the appointment of a majority of the board of management.
We may amend the Terms from time to time. Any new version of the Terms will be published on the relevant Platform and will become effective from the date that we first published it. It is your obligation to visit our Platforms on a regular basis in order to determine whether any amendments have been made. By continuing to use our Platforms after we published changes to the Terms, you agree to be bound by the changed Terms.
2. CAMPAIGN INFORMATION
The Omo Qina Ndoda Campaign will run from Wednesday, 24 April 2024 until Monday, 30 September 2024 at 12.00pm
The consumer is required to buy a 1kg or 2kg OMO Hand Washing Powder coupled with any Vaseline and Shield product, from any Checkers, Pick n Pay, Shoprite, Game, Makro, Boxer, Clicks, and Dischem
2.1. Once the products are purchased, please follow the below steps to enter:
Send a WhatsApp to our Whatsapp line +2768 847 5282.
Register your details on the platform.
Take a clear image of your till slip and click send.
Comply with the instructions/terms
- Upon first purchase you will receive instant R5 airtime.
- Upon repeated purchase within the campaign period, you stand a chance to win monthly prizes.
- Make sure to repeat step 2.1.3. onwards for your repeated purchases to qualify for the monthly prizes
2.2 You will be responsible for all activities occurring under your Profile and for keeping your profile secure. If you become aware of any breach of security or unauthorised use of your profile, you must notify Unilever immediately by calling our Consumer Call Centre on 0860 330 006.
2.3 You agree to provide accurate and complete information when registering and using this Platform and you agree to keep your information up to date in order to benefit from the rewards.
2.4 Only one account may be created per person. ID number may be requested to qualify for certain rewards.
2.5 One user account is permitted per mobile number.
2.6 Tillslips may not be tampered with
3 AGE RESTRICTION
Members must be over 18.
4 TILL SLIP SCANNNG
4.1 To scan your slip (via whatsapp) simply follow steps below;
4.1.1 Send a message to our whatsapp line
4.1.2 Select option 1 from the main menu (Claim your offer)
4.1.3. Follow the registration process
4.1.4 Upload a Jpeg or Png file or take a photo of a valid till slip that is flat, brightly lit and showing all purchase details, from top to bottom.
4.2 Please note that .pdf and html invoices cannot yet be analysed
4.3 We’ll let you know if you have a successful entry
4.4 Till slips must be no older than 7 calendar days from the date of your purchase.
4.5 We need to be able to read all elements on the till slip clearly, from top to bottom, including the invoice number.
4.6 Till slips are only valid if from one of the selected retailers Checkers, Pick n Pay, Shoprite, Game, Makro, Boxer, Clicks, and Dischem
4.7 Till slips can only be scanned once, by any member.
4.8 Till slips cannot be changed in any way
4.9 Unilever reserves the right as to whether or not to accept the validity of a till slip.
4.10 Unilever can disqualify any till slip for whatever reason it deems valid.
5. REWARDS/PRIZES
All the rewards/prizes you earn from your till slips with participating product purchases, will be sent to you via whatsapp and at your disposal to redeem within the year. You can always see this in conversation.
5.1 Rewards/Prizes are awarded for:
5.1.1 Valid Till Slips (see Selected Retailers)
5.1.2 Valid Products (see Participating Products)
5.2 Reward/Prize will expire 12 months from Earn Date if not redeemed were applicable
5.3. Reward will expire immediately if the account is deactivated for any reason
5.4. Members can earn maximum of one prize per month in month of purchase.
5.5 Rewards or Prizes are not transferrable or exchangeable.
5.6 Rewards/Prizes may be changed at our discretion, in line with the Terms. Unilever does not warrant that your Rewards/Prizes will always be correct.
6. PLEASE NOTE
6.1. If we do not send you a reward you qualify for; in error; please send us a query by selecting the ‘Get help’ option from the main menu on the Whatsapp line.
6.2. All queries for missing rewards will be dealt with in terms of our pre-defined evaluation process. The process is designed to evaluate any requests for the allocation of missing rewards and come to a decision. The purpose of our process is to detect any discrepancies, with a view to rectifying them as well as to prevent any possible fraud. This is designed to ultimately safeguard Omo’s interests. Once our evaluation process is complete, the decision to accept or reject the missing reward query is final. This decision is within our sole discretion and our decision will be final. We will not enter further correspondence relating to our decision.
6.3. For the first purchase, a reward voucher, i.e. airtime, will be issued once the Omo team has verified the till slip. This may take up to 48 hours depending on the volume of till slips being uploaded.
6.4. Expired airtime/prize of the month vouchers cannot be refunded or replaced.
6.5. Reward vouchers or prizes cannot be refunded or replaced.
6.6. Malfunctioning voucher codes can be queried during South African standard business hours, on working days, at https://savvysaver4531.zendesk.com/hc/en-us/requests/new
6.7. Unilever does not accept any liability or responsibility for any malfunctioning reward vouchers.
6.8. Each voucher has unique terms. These terms could also change from time to time, without you being notified of the change. Please ensure to consult the relevant Brand’s website to ensure that you are aware of the up-to-date terms and conditions for that Brand’s vouchers. Unilever shall not be held responsible for any changes or amendments to a Brand’s voucher terms, which result in a loss to the Member.
AIRTIME
The airtime entitles the Consumer to an all-major network pin-less airtime
The airtime will be loaded on to the phone number provided to the maximum value of R5
No cash balance will be given as change.
The airtime will not work on data only packages.
DSTV PREMIERSHIP TICKET VOUCHER
The voucher entitles the Consumer to a DSTV Premiership League match ticket with the following conditions:
The voucher will be provided in the form of a redeemable ticket which the consumer can use to redeem their ticket for their selected game
The game will be between the months of June 2024 and September 2024. The voucher cannot be exchanged for cash or credit.
The voucher can be used for any DSTV South Africa Premiership League Match. The ticket voucher cannot be replaced if lost or stolen.
The bearer of the ticket voucher can only redeem one per order.
HOME IMPROVEMENT VOUCHER
The voucher entitles the Consumer to a home improvement voucher by a participating retailer up to the maximum value of R10 000 with the following conditions:
The voucher is valid for 12 (twelve) months from date of issue
The voucher cannot be exchanged for cash or credit.
No cash balance will be given as change.
The voucher cannot be replaced if lost or stolen.
Should the full value of an individual voucher not be used on an order, the Consumer will forfeit the remaining value of the individual voucher.
Should the order at the participating retailer be more than the value of an individual voucher, the Consumer will be required to pay in the difference of the cost.
Should the digital voucher be lost or stolen or misappropriated in any other manner whatsoever whilst in the possession of the Consumer, neither the participating retailer nor its franchisees (“the franchisees”) will be liable to the Purchaser or the Consumer for any form of reimbursement or compensation of any nature whatsoever.
Neither the participating retailer nor any of its franchisees will be liable for any losses in the event that the retailer’s digital voucher cannot be utilised on any specific occasion for any reason arising out of any failure, malfunction or delay in any electronic device for any reason.
The Consumer will be required to follow steps below to use the voucher:
Produce the voucher as and when settling the purchase price of such order; and
Indicate the portion of the purchase price of such order to be discharged utilising the voucher.
VEHICLE
The vehicle will be handed over physically to the winner at a prescribed or agreed location.
Fuel, registration, insurance and maintenance costs will be covered by the winning consumer and is not included as part of the competition.
SHOPRITE & CHECKERS VOUCHER
The voucher entitles the Consumer to Shoprite & Checkers vouchers up to the maximum value of R500, with the following conditions:
The voucher will be a digital voucher
The voucher cannot be exchanged for cash or credit.
The voucher will not expire until the full value is redeemed or date after three years after the date of issue, whichever occurs first.
The bearer of the cell voucher number will be deemed to be the bona fide owner
The voucher can be used at any Shoprite or Checkers nationwide.
Only the person whose wins the voucher can use it.
Consumers will not be able to use voucher to purchase goods or services over the telephone or internet.
No warranties, purchase protection, insurance, other promises or services are provided. Once the Consumer has paid, they cannot stop payment of the transaction. Consumers are responsible for keeping track of the transactions on their voucher.
AVAILABILITY OF PRODUCTS
Unilever do not themselves supply any products to shoppers. Reference to any product or service on this Platform does not constitute an offer to sell or supply that product or service and does not mean that the product or service is available in all Participating Retailers.
Unilever controls and operates this Platform from the Republic of South Africa. Unless otherwise specified on or by this Platform, this Platform is intended to promote only those Unilever products that are sold by Unilever in South Africa, and Unilever makes no representation that products in this Platform are appropriate or available for use in other locations.
CONTENT
The information on this Platform has been included in good faith but is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy or completeness.
LINK TO OTHER SITES
At various points throughout the Platform you may be offered automatic links to other internet sites relevant to a particular aspect of this Platform. This does not indicate that Unilever or affiliates are necessarily associated with any of these other sites or their owners.
Whilst it is the intention of Unilever that you should find these other sites of interest, neither Unilever, nor affiliates, nor their or their affiliates' officers, employees and agents shall have any responsibility or liability of any nature whatsoever for these other sites or any information contained in them, none of which have been verified or endorsed by Unilever or affiliates.
If at any time you find that you have accessed another site you may return to this Platform by clicking on the "backwards" arrow, or by keying in the domain address of Unilever or re-opening the app.
SECURITY AND PRIVACY NOTICE
Unilever will be entitled, subject to applicable laws, to take whatever action we may deem necessary and reasonable to preserve the security and reliability of our website or the content thereon.
Unilever will deal with your personal information in accordance with the provisions of our Privacy Notice.
General
These Terms are the sole record of the agreement between you and us, with neither party being bound by any express, tacit or implied representation or warranty not recorded in these Terms.
The Terms are governed by and interpreted in accordance with the laws of the Republic of South Africa without giving effect to any principles of conflict of law, with you irrevocably consenting to the exclusive jurisdiction of the courts of South Africa, in respect of all proceedings arising out of or pursuant to the Terms.
No information at this Platform shall constitute an invitation to invest in Unilever PLC/Unilever NV or any affiliate. The price of shares and the income derived from them can go down as well as up and investors may not get back the amount originally invested. Past performance is not necessarily a guide to future performance.
If you wish to delete your account and remove all personal information from our database, please contact us at consumer.affairs-za@unilever.com.
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UNILEVER RESERVES THE RIGHT TO LIMIT POINTS, STAMPS AND VOUCHERS.
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