skip to content
  1. Home/
  2. FAQs

FAQs

  • How much Auto Powder do I put in machine if I have a front loader or a top loader?

    In a Front Loader – For Heavy Soil use 1 scoop (180ml), For Light Soil reduce that dosage. In a Top Loader – For Heavy Soil use 1.5 scoops (270ml), For Light Soil use 1 Scoop.

  • Can I use an Auto Liquid in both my Front Loader and Top Loader?

    Yes, it can be used in both a Front Loader and Top Loader for the same cleaning results. Machine Wash instructions is on the Back of Pack.

  • Do I put the liquid product in the dispensing drawer or in the drum?

    Both of these options are possible. In the drum: You can place the measured dosage at the back of the drum or on top of the load. In the dispensing drawer: You can place the measured dosage into the dispensing drawer.

  • Can I use the concentrated liquid neat to treat stains on my clothes?

    We recommend for tough stains to pre-treat with the neat liquid. However, before pre-treatment our advice is to pre-test on a less visible area (e.g. the inside) to ensure colour fastness of your garment.

  • Is the pre-treat recommended to get stains out?

    Pre-treatment is optional. We recommend pre-treating for tough stains that are difficult to remove.

  • WHAT IS A DETERGENT?

    Laundry detergent is a cleaning agent, either a liquid, powder, or capsule, that is added to your hand wash or machine to clean your clothes, remove stains, and leave them smelling fresh.

  • SHOULD I USE LIQUID, POWDER, OR CAPSULES?

    The best laundry detergent for you could depend on which type you choose, there’s OMO laundry detergent to suit you and your needs: https://www.omo.com/za/laundry/detergent.html

  • WHICH IS THE BEST DETERGENT FOR TREATING STAINS?

    OMO washing detergents provide a great solution for treating the toughest stains, and our concentrated liquids are just as effective at lower temperatures of water.

  • HOW DO I GET THE MOST OUT OF MY WASHING DETERGENT?

    Don't over-fill your machine and leave enough room for clothes to move or don't under-fill your machine and select a shorter wash cycle instead.

  • WHAT IS THE BEST TEMPERATURE TO WASH MY CLOTHES?

    Check your clothing’s care labels and instructions on your detergent to find the best temperature for your water.

  • WHAT IS A CAPSULE DETERGENT?

    OMO Capsules are a ready to use and convenient detergent option that takes the hassle out of laundry. Click for more: https://www.omo.com/za/laundry/detergent/capsules.html

  • HOW DO I USE OMO CAPSULES?

    Place the capsule at the back of the drum then load the washing machine and finally choose the right temperature: because the capsule will activate and dissolve only if you set the machine at the required temperature.

  • HOW MANY CAPSULES SHOULD I USE?

    Only use one OMO Capsule per washing load.

  • WHAT IS AUTO LIQUID DETERGENT?

    OMO Auto Liquid Detergent penetrates deep into the fibres of your clothes and removes the toughest stains in your machine with just one capful.

    Click for more: https://www.omo.com/za/laundry/detergent/liquid.html

     

  • HOW MUCH AUTO LIQUID DETERGENT DO I USE?

    OMO Auto Liquid Detergent comes with a handy free dosing cup, which is a great way to help you know how much to use.

  • CAN I USE AN AUTO LIQUID DETERGENT IN BOTH MY FRONT LOADER AND TOP LOADER?

    Yes, it can be used in both a front loader and a top loader for the same cleaning results. Machine wash instructions are on the back of pack.

  • DO I PUT THE AUTO LIQUID DETERGENT IN THE DRAWER OR IN THE DRUM?

    Both of these options are possible. You can place the measured dosage at the back of the drum or on top of the load — you can also place the measured dosage into the dispensing drawer.

  • HOW IS OMO COLOUR AUTO LIQUID DIFFERENT FROM OTHER DETERGENTS?

    OMO Colour Auto liquid has been specially formulated to protect the colour of your clothes while it penetrates deep into the fibres of your clothes to remove tough stains.

  • HOW DO I USE OMO COLOUR AUTO LIQUID?

    OMO Colour Auto liquid is used in the same way as other OMO liquid detergents. Simply add the prescribed amount to the drawer or drum of your washing machine.

  • IS OMO COLOUR AUTO LIQUID GOOD FOR MY DENIM CLOTHES?

    Yes. OMO Colour helps to keep your denim jeans, shirts and other garments from fading so that they look brighter and newer for longer.

  • WHAT IS HAND WASHING POWDER?

    OMO Hand Washing Powder is designed for washing clothes by hand dissolves instantly while penetrating your clothes to reach the toughest stains. Click for more: https://www.omo.com/za/laundry/detergent/handwash-powder.html  

  • HOW MUCH HAND WASHING POWDER SHOULD I USE WHEN DOING MY LAUNDRY?

    Use this formula to get the best results: moderately dirty - 1 scoop. Very dirty 1 1/4 (1 cup - 250 ml) scoops.

  • HOW DO I HANDWASH MY CLOTHES USING OMO HAND WASHING POWDER?

    Fill a basin, sink, or tub with water then add an appropriate amount of OMO Hand Washing Powder. Next, add the clothes to the water — one at a time — and rub the fabric gently against itself to loosen stained areas.

  • WHAT IS AUTO POWDER DETERGENT?

    OMO Auto Powder Detergents designed for fully automatic washing machines penetrate deep into the fibres of your clothes and remove the toughest stains with just one scoop. Click for more https://www.omo.com/za/laundry/detergent/powder.html   

  • HOW DO I USE AUTO POWDER DETERGENT?

    Place it directly into the drawer of your washing machine as per your washing machine manual.

  • HOW MUCH OMO AUTO POWDER DETERGENT DO I PUT IN MY MACHINE IF I HAVE A FRONT LOADER OR A TOP LOADER?

    For heavy stains in a front loader use 1 scoop (180ml); for light stains reduce that dosage. In a top loader, for heavy stains, use 1.5 scoops (270ml); for light stains use 1 scoop.

  • WHAT IS MULTI-PURPOSE BLEACH?

    OMO Multi-purpose bleach leaves clothes stain free and white, and can also be used to clean sinks, floors, toilets, and stoves.

    Click for more: https://www.omo.com/za/laundry/detergent/bleach.html

  • HOW MUCH BLEACH SHOULD I USE WITH WHITE CLOTHES?

    Just add 1/4 cup of OMO Multi-purpose bleach to 5 litres of water and soak garments for 10 - 15 mins.

  • WHAT SHOULD I DO AFTER I SOAKED MY WHITE GARMENTS WITH BLEACH?

    Rinse and wash with detergent as normal for the whitest, cleanest wash.